DRIVER'S LICENSE CLERK - TREASURER'S OFFICE 25-6-3

TITLE: Driver’s License Clerk           
DEPARTMENT: Treasurer
PAY LEVEL: Level 9 $19.28-$19.66
EXEMPT/NON-EXEMPT: Non-Exempt
LOCATION: Leavenworth County Annex, 725 Laming Rd, Tonganoxie KS 66086
SUPERVISOR: Motor Vehicle Deputy, Assistant Motor Vehicle Deputy
SUPERVISES: N/A

RESIDENCY POLICY
Residency is defined as the place where one’s primary residence is located.  The boundaries for Leavenworth County employees incorporate adjacent counties to include: Wyandotte, Johnson, Douglas, Jefferson, and Atchison Counties in Kansas and Platte County, Missouri.  Certain departments within the County may have more stringent requirements for residency such as the Sheriff’s Department and Emergency Medical Services.  Any exception to this residency requirement must be specifically approved by the BOCC.  (Revised 04/21/05)

 

PERCENTAGE OF TIME                ACCOUNTABILITIES

                   90%                                  1.    Perform Driver’s License Renewals

                  10%                                  2.    Help with other office tasks as needed

SCOPE
The employee must be able to perform using initiative and independent judgment. This position computes, collects and documents processing of driver’s licenses. The employee in this position is frequently expected to act independently answering citizen inquires, identifying fraudulent documents and work on other County Treasurer functions as needed. Maintains good working ethic in the office and provides courteous, accurate, efficient customer service creating a favorable impression as a representative of the county.

 

KNOWLEDGE AND SKILLS:          

1. Ability to convey and receive detailed information and instructions to and from others.
2. Be self-motivated and to function independently and perform under stressful situations.
3. Ability to establish and maintain effective working relationships with other employees and the public.
4. Skill in the operation of office equipment.
5. Ability to express or exchange ideas by means of communication, convey and receive detailed or important information and instructions to and from the general public.
6. Ability to read and interpret documents such as State of Kansas guidelines, regulations, and applicable statutes, operating and maintenance instructions, and procedure manuals.
7. Ability to write routine reports and correspondence.
8. Ability to speak effectively before groups of customers or employees of an organization.
9. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
10. Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
11. Ability to deal with problems involving several concrete variables in standardized situations.
12. Knowledge of principles and processes for providing customer and personal services.
13. Knowledge of regulations and laws for driver’s license and motor vehicle.
14. Skill in oral and written communication

 

HUMAN RELATIONS

1. Explains to the public in person how to renew their Driver’s License.
2. Communicates with the Department of Revenue staff pertaining to Driver’s License transactions.
3. Communicates with other employees pertaining to Driver’s Licenses, drawer balance or other general office information.
4. Must have good customer service skills

 

ILLUSTRATIVE TASKS (This is not an inclusive list, other tasks/duties may be assigned.)

1. Completes training required by the State to perform duties.
2. Processes Driver’s License renewals, address changes, etc.
3. Answers the telephone and addresses questions and concerns from the public and/or directs the public to the correct department.
4. Receipts and records fees collected.
5. Uses a computer to enter information into an automated centralized accounting system and verifies accuracy of input; process information in accordance with state statutes, departmental policies and procedures.
6. Handles, records and transfers transactions of money.
7. Utilizes and interfaces information from multiple state and county software.
8. Checks and verifies the input and source documents, may run necessary reports, prints reports, and prepares records.
9. Completes research of items to determine appropriateness.
10. Scans documents into system.
11. Performs other duties as deemed necessary or as required

 

ENVIRONMENTAL DEMANDS

Work is performed in a modern, smoke-free, office setting.

 

MINIMUM QUALIFICATIONS

Applicant must have a high school diploma.  Experience in general office work involving public contact and handling funds is desirable.

 

ADA/PHYSICAL DEMANDS

1. Vision -Adequate to use personal computer, filing, completion of reports, forms and correspondence.
2. Hearing -Adequate for normal conversation with employees or applicants and the general public.
3. Speech -Must be able to speak and understand English language clearly to provide detailed information by telephone and in person.
4. Standing -75% of the time – when performing filing tasks and when operating various office machines.
5. Walking -10% of the time – when delivering or retrieving information, files, etc., from within the office or from other departments.
6. Sitting -25% of the time – when completing administrative, personal computer, and telephone work assignments.
7. Lifting/Carrying -20 pounds – lifting files, office supplies, and reports.
8. Pushing/Pulling -40 pounds – moving files boxes, office supplies, and reports; and when opening and closing file cabinet drawers and doors.
9. Climbing/Balancing -Required when retrieving files or supplies from overhead or from the floor.
10. Stooping/Kneeling -Required when retrieving or filing from lower drawers or when retrieving items, office supplies, etc. from the floor.
11. Reaching/Handling -Required on most tasks.

 

**Must pass fingerprint and background check prior to being issued a login to KanLicense.

**Must complete a 1-day training course in Topeka within 3 to 6 months of hire.