EMS SUPPORT TECHNICIAN - EMS DEPARTMENT 25-3-1

TITLE: EMS Support Technician

DEPARTMENT: EMS

PAY LEVEL:  12  (21.34 – DOQ)    

EXEMPT/NON-EXEMPT: N

LOCATION:  Emergency Medical Services Administrative Offices

SUPERVISOR: EMS Ops Manager

SUPERVISES:  N/A

 

 

PERCENTAGE OF TIME              ACCOUNTABILITIES

                           

  5%                                         1.   Safety

30%                                         2.   Inventory Control

30%                                         3.   Ambulance Readiness

25%                                         4.   Maintenance

  5%                                         5.   Response

  5%                                         6.   Billing and records support

 

SCOPE
Under the general supervision of the Ops Manger, Emergency Medical Services, the EMS Support Technician will be helping with inventory management of medical supplies and maintaining the readiness of the ambulances assuring KBEMS and service compliance standards. The support technician will also assist with scheduling and verifying maintenance of vehicles and equipment.

 

KNOWLEDGE AND SKILLS:      (*Required prior to employment)

1. Maintains central department inventory levels to ensure proper levels of equipment and stock.
2. Utilizes inventory control system to reorder, monitor expiration dates, maintain proper inventory, and rotate stock. Pulls and packages orders for delivery to outlying stations.
3. Maintains reusable equipment through decontamination, sterilization, and repackaging. Properly collects, disposes and transports equipment for decontamination.
4. Maintains readiness of back-up vehicles including medical inventory, fuel levels, cleaning and repairs. Assists with deployment of Special Operations Vehicles in response to mass casualty events.
5. Ensures packing lists match package contents, records item information into inventory control, stocks shelves, picks up excess stock and returns it to inventory, ensures invoices and receipts are processed, and ensures invoices and receipts are turned in to business manager.
6. Issue and maintain uniform inventory.

1. Updates and maintains file information in the computer;
2. Obtains knowledge of department policies and procedures.
3. Obtains knowledge of County Personnel Rules.
4. Possesses knowledge of medical terminology, insurance, and Medicaid practices and regulations; and applicable city and state laws regulations and ordinances
5. Assists shift officers with their assigned tasks; i.e. maps, oxygen supply, etc.

 

EMS HUMAN RELATIONS

1. Possess knowledge of HIPAA regulations
2. Demonstrate ability to establish and maintain effective and positive relationships with county officials, administration, fellow employees, patients, family members, other public services, hospital staff, and the public.

 

ILLUSTRATIVE TASKS (This is not an inclusive list, other tasks/duties may be assigned.)

1. Obtain working knowledge of EMS operations
2. Possess ability to assist with patient billing and account records accurately and with integrity;
3. Drive Ambulances and other department vehicles
4. Respond as backup personnel to emergencies on an ambulance as needed
5. Assist with public education

 

ENVIRONMENTAL DEMANDS

Work is performed in all levels of environment to include, at times, unstable work environments.

 

MINIMUM QUALIFICATIONS

Must have High School Diploma/GED

Certified as a Kansas Emergency Medical Technician

(3) Years minimum experience with an ALS Ambulance Service.

Extensive computer knowledge to include all Microsoft office applications.

Possession and retention of a valid Kansas State driver's license and insurable through county vehicle insurance company

Position requires attainment of County Medical Director sponsorship within 60 days of employment and ability to continue to maintain this sponsorship during employment.

EVOC Certified (not required at time of hire)

 

ADA/PHYSICAL DEMANDS

• Vision.                         Adequate for personal computer use, filing, completion of reports, forms and correspondence.
• Hearing.                      Adequate for normal conversation with employees or applicants and the general public. Ability to hear in person and by telephone and two-way radio
• Speech.                        Must be able to speak and understand the English language clearly to provide detailed information by telephone, two way radios, and in person.
• Standing.                     When performing filing tasks and when operating various office machines.
• Walking.                      When delivering or retrieving information, files, etc., from within the office or from other departments.
• Sitting.                        When completing administrative, personal computer, and telephone work assignments.
• Lifting/Carrying           100 pounds – lifting files, office supplies, and reports.  – lifting patients and equipment in multiple levels of terrain. 
• Pushing/Pulling           100 pounds – moving files boxes, office supplies, and reports; and when opening and closing file cabinet drawers and doors.
• Climbing/Balancing    Required when negotiating stairs, or retrieving files or supplies from overhead or from the floor. Ability to negotiate rough terrain at emergency scenes
• Stooping/Kneeling      Required when retrieving or filing from lower drawers or when retrieving items, office supplies, etc. from the floor.
• Reaching/Handling     Required on most tasks.