Shift Supervisors
The Shift Officers report directly to the Operations Manager, and are frequently dispatched, along with ambulance crews, to calls of serious clinical nature, multi-patient calls, unstable crime scenes, calls involving entrapment of patients, and to calls that have multiple agencies responding to the scene.
On significant incidents, Shift Officers will coordinate the medical response and on-scene medical operations, may order and deploy additional medical resources, and will, along with other command staff, develop a strategy for medical aspects of an incident.